Privacy Policy

This privacy policy sets out how Doolittle's Dispensary uses and protects any information that you provide when using this website.

Doolittle's Dispensary is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Doolittle's Dispensary may change this policy from time to time by updating this page. As such, you should regularly check this page to ensure that you are happy with any changes. This policy is effective from 23rd March 2012.

Information we collect

We may collect the following information:

1. your name
2. contact information including email address
3. demographic information such as postcode
4. details of your pet, their medical conditions and the treatments they have received/currently receive.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from browsing some of the relevant content on the website.

Links to other websites

Our website may contain links to other websites of interest. We are not responsible for the content available on any external websites. In addition, as external websites are not governed by this privacy statement, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, and advice that you should exercise caution and read the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
2. If you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@doolittlesdispensary.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Doolittle's Dispensary, 28 Hawthorne Avenue, Swansea SA2 0LR.

If you believe that any information we hold on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible, and we will promptly correct any errors.